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Little Giraffe exclusively ships within the contiguous United States. Free ground shipping is available for orders exceeding $120 to the continental U.S., with Alaska, Hawaii, Puerto Rico, and other U.S. territories excluded. It should be noted that deliveries to U.S. P.O. Boxes are not supported. The conditions for complimentary shipping may vary and do not apply to all items.
A full refund or exchange is available through Little Giraffe for any purchase that does not meet complete satisfaction, provided the request is made within 30 days of delivery. To qualify, all returned items must be unused, unwashed, and accompanied by original packaging, tags, and proof of purchase, originating from a smoke-free environment. For assistance with returns, contact the customer service team at customerservice@littlegiraffe.com and have the Order ID# ready to ensure prompt support.
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