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Orders placed with Kidsy are dispatched within a single business day upon receipt. Business days for the brand span from Monday through Saturday. Any orders received on a Sunday or public holiday will be processed on the next business day. Typically, deliveries arrive within 2-5 days, though slightly extended times may apply to more remote locations.
Kidsy recognizes that occasionally, products may not meet expectations, and the brand strives to simplify the return procedure. The responsibility for return shipping expenses falls on the customer. For a hassle-free return, goods should remain unused, in their original packaging, along with a receipt or proof of purchase. In cases where an item is received in a damaged or defective condition, a refund will be provided by Kidsy; however, for other returns, store credit will be given, after deducting the shipping fee. It is crucial to remember that any return request submitted more than 24 hours post-delivery will not be eligible for a refund or exchange.
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One of today's top Kidsy deals: 10% Off on Your Purchase.