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Cate & Chloe ensures that the majority of orders are dispatched within 24-48 hours, with typical delivery in the USA taking 3-5 business days. For those needing quicker service, expedited shipping is available at checkout. Orders generally arrive within 5-10 business days, unless stated otherwise.
Cate & Chloe guarantees that products can be returned for a refund within 30 days of the purchase date. Refunds are typically processed within 7-10 business days once the package is received. Shipping costs are not refunded unless there is a defect or an error in the order fulfillment. It is important to note that promotional and sale items are final and cannot be returned or exchanged, unless specified otherwise. Should customers need to cancel or modify their orders before shipment, they can contact support@cateandchloe.com, and the brand's customer service will supply a return shipping label.
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