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Return Policy & Exchange Policy

It Works places a high value on its Refunds and Returns Policy, applicable to Loyal and Retail Customers, as well as Distributors under specific conditions. For a refund, it is necessary that all items being returned are post-marked no later than thirty days from the initial shipment date. The product must be unopened and in "new" condition. In the case of returning clothing, it should not have been altered, washed, or worn, with the original tags still attached and the packaging intact. The customer bears the responsibility for all return shipping expenses, and the original shipping fees are non-refundable. To facilitate a seamless return process, a traceable shipping method must be employed if the Self-Service returns process is not used. It Works does not cover the shipping costs of returned items nor assumes liability for any return shipments that may be misplaced.