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Integrity Botanicals provides shipping services within the U.S., covering P.O. boxes, and to international locations. A USPS Priority flat rate and a weight-based USPS First-Class option are available. For customers abroad, UPS or DHL options are offered by the brand.
For returning merchandise, customers are invited to contact Integrity Botanicals via email at info@integritybotanicals.com or by phone at (973) 543-2826. It is necessary to provide the name, order number, and details of the items intended for return. An RMA# is mandatory for all returns, with a limit of three returns per calendar year. Some products, including sale items, trial sizes, nail polish, candles, soap, and sample packets, are non-returnable. Refunds do not cover the original shipping costs, and the customer bears the responsibility for return shipping, unless the issue resulted from an error by the brand. Upon receipt of the returned goods, the processing time for the return is within one week.
Visa, MasterCard, American Express, Discover, Apple Pay, Google Pay, Shop Pay, Meta Pay, PayPal, Afterpay
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