Halo Coupons & Promo Codes

Return Policy & Exchange Policy

Recognizing that not every purchase meets expectations, Halo has implemented a versatile return policy. Regular myACG patrons are granted a 14-day period post-receipt for returns, whereas myACG+ members benefit from a 21-day timeframe, and myACG+ VIPs are afforded an even more generous 28-day window. To facilitate a seamless experience, it is requested that all goods be returned in their initial packaging, free from damage, and complete with all accompanying accessories. Customers will bear the expense of returning the items to Halo. In the event that any merchandise arrives damaged, it is advised that customers contact the brand within three business days of receiving the delivery to initiate a replacement or obtain a full refund.