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Shipping within the continental United States by Groovy Guy Gifts generally takes 8 to 12 business days for standard delivery. Custom items, like personalized beer glasses, may need an additional 2 to 3 weeks. The brand also offers shipping to Canada and other international locations, though prices and promotions may vary from those in the USA.
Groovy Guy Gifts places a high value on customer contentment and maintains a transparent policy for returns and exchanges. Once personalized, items cannot be returned or exchanged to preserve the unique and personal touch that Groovy Guy Gifts is renowned for. Dated items also become ineligible for return or exchange once the event date has elapsed. Nonetheless, non-personalized products can be returned. For defective goods, the brand will gladly provide a replacement of the same item; if a refund is preferred, it can be organized. To facilitate the return of faulty items, a postage-paid envelope will be included in the replacement shipment, ensuring a seamless process.
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