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Geneverse provides shipping exclusively within the United States for online orders. Customers in the Continental US benefit from complimentary standard shipping, with a delivery window of 3-7 business days and a processing period of 2-3 days. For those located in Alaska or Hawaii, the brand offers a shipping timeline of 5-10 business days, including an additional 2-3 days for order processing.
A 30-day warranty for refunds or exchanges is provided by Geneverse for all online purchases, effective from the delivery date. It should be noted that this policy does not cover final sale items and any accessory purchases, which are non-returnable and non-refundable. For those wishing to return an item, they must reach out to the Customer Support Team of the brand to acquire a Return Merchandise Authorization (RMA).
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