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etnies guarantees swift and complimentary shipping for purchases exceeding $75. Additionally, the brand provides free returns within 30 days, ensuring a hassle-free and confident shopping experience for all customers.
etnies recognizes that occasionally, items may not meet expectations. Therefore, a complete refund is provided for any unopened merchandise sent back within 30 days from the date of purchase. Although exchanges are not an option at present, the brand guarantees complimentary return shipping for all orders within the United States. International customers, however, will be responsible for the return shipping expenses. To qualify for a refund, products must retain their original tags and packaging, including the shoe box if applicable. Additionally, they should remain unworn, unwashed, and free from odors, pet hair, or any other similar issues.
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