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Orders placed with EB Denim during the week typically ship within 2-4 business days, although this timeframe may extend slightly during sales. For orders placed after 12 PM PST on Fridays, shipment will occur on the following Monday. Preordered items are dispatched once they return to stock. The brand ships from Los Angeles, CA, and international customers should be aware that local taxes, customs, duties, and fees imposed by the destination country must be covered by the recipient. Vintage, made-to-order pieces require 2-3 weeks for shipping. International orders also bear the responsibility for return shipping costs and any related international fees.
Within seven days of receiving your order, EB Denim provides options for exchanges, store credit, or refunds. While exchanges are offered at no cost, a 5% restocking fee applies to returns. All items being returned or exchanged must be in their original condition, unworn, and with all tags still attached. Please be aware that customized or tailored products cannot be returned or exchanged. Additionally, sale items are final and do not qualify for any return or exchange. The brand only processes returns and exchanges for items bought directly from ebdenim.com. For international customers, it is necessary to arrange and pay for the return shipping label.
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