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Dr Brandt Skincare guarantees that the majority of orders are processed and dispatched within 1-2 business days, contingent upon product availability and order volume. Orders received after 9 AM on Fridays, along with those placed on Saturdays and Sundays, will be managed the following Monday. The brand provides shipping services to the 48 contiguous states of the U.S. and U.S. Territories, ensuring customers in these regions can easily access their skincare products.
Dr Brandt Skincare facilitates returns for all items bought via their online platform. Upon approval, customers receive an automated return label. A deduction of $4.99 will be made from the refund to cover return shipping, with exceptions for orders that were either damaged or incorrectly processed by the brand. It's crucial to understand that sales are final and non-returnable or non-refundable for purchases made outside the U.S. For initiating a return, kindly direct it to: RETURNS, Cosmetic Dermatology, Inc., 10400 NW 21st. Street Suite 104, Doral, FL 33172.
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