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Dolce Vita provides complimentary ground shipping for purchases totaling $100 or more to the 48 contiguous United States. A standard shipping charge of $8.95 is applied to orders under $100. Typically, Dolce Vita processes most orders within two business days from when they are received. Delivery can be anticipated within 3-7 business days, barring next-day shipping selection. To ensure dependable and swift delivery, FedEx is the chosen shipping partner of the brand.
Dolce Vita does not support exchanges. Customers are advised to place a new order for their preferred product and then reach out to customer service to get return authorization along with a prepaid FedEx shipping label for sending back the initial item. In case an item is found to be damaged or defective, it must be reported right away through email, live chat, or phone. The brand will supply a return label and process a complete refund once the returned item is received. It is crucial to remember that all returns need prior authorization; therefore, items should not be returned without it.
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