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deepsleep Overland guarantees that standard shipping to the U.S. lower 48 states is completed within 3-5 business days, whereas Alaska and Hawaii may require up to 7 business days. International customers are requested to be a bit more patient, with delivery times varying between 3-7 business days.
deepsleep Overland provides a 60-day return window for unopened items, issuing a complete refund with the exclusion of shipping expenses. A restocking charge of 25% is levied on mattress products once the packaging has been opened. The brand mandates that all initial components and accessories are returned. Items exhibiting any form of wear, tear, or damage will be declined. Authorization for returns must be obtained prior to dispatch; otherwise, returns sent without approval will not be accepted.
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