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Christopher Cloos guarantees same-day dispatch and shipping for orders placed before 2 PM on weekdays. Orders submitted after this time or during the weekend will be processed and shipped on the next business day. Recognizing that delivery durations may differ by location, the brand advises that customers can generally anticipate receiving their purchases within 2-6 working days from the order date.
Christopher Cloos provides a 100-day complimentary return policy on its entire product range, simplifying the process for customers who need to send items back. For initiating a return, customers are advised to utilize the postal service that initially delivered their package and ensure the prepaid return label supplied by Christopher Cloos is affixed. This guarantees no cost for the customer in sending the item back. Upon receipt and registration of the returned goods at the warehouse, an automatic confirmation email will be dispatched. It's important to keep in mind that the processing time for refunds can extend up to 30 days from the date of return, before the amount is credited to the original payment method.
Visa, MasterCard, Visa Electron, Maestro credit and debit card
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