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Chemist Confessions provides complimentary standard shipping and a free sample for domestic orders exceeding $50. A flat fee of $4.95 applies to orders below this amount, with delivery expected within 3-5 business days. For quicker delivery, an expedited 2-day service is offered at $15. International customers can choose between standard shipping via USPS for $15, taking approximately 4 weeks post-processing, or express shipping through FedEx for $19.99, arriving in 5-8 business days after processing. It's important to note that VAT fees are not included for international shipments.
Chemist Confessions ensures that every purchase is returnable within a 14-day period from the delivery date. For initiating a return, customers are requested to send an email to returns@chemistconfessions.com, including their order number and the items they intend to return. A refund will be provided to the original payment method, with any shipping costs deducted. It should be noted that orders placed from outside the US do not qualify for returns.
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