Valentine's Day Deals
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Free Shipping
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Elliehello generally handles product processing within a 1-2 business day timeframe and provides Express Shipping to the USA, Canada, and Singapore, with no shipping cost. For South America and Africa, only the Express option is offered. Usually, customers do not encounter taxes; however, the brand does not cover duties, taxes, or VAT on orders. Any charges during or post-shipping are the responsibility of the customers.
Elliehello upholds the belief that consumers are entitled to request a return within 30 days of product receipt. It is essential that the merchandise remains unused, in its original condition, and packaged as initially received, along with a receipt or proof of purchase. In cases of exchanges, only faulty components will be substituted. Customers are encouraged to reach out to support@elliehello.com for guidance on the refund and exchange procedures. Elliehello does not impose a restocking fee for returns. Should the return be initiated by the consumer, they will be responsible for shipping and tax costs. Conversely, if the goods are damaged or incorrect due to an error on the part of Elliehello, the consumer will not incur any shipping expenses.
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