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BrightLife Direct offers a refund for returns within 30 days and allows exchanges or store credit up to 90 days. For supports and braces, a return or exchange is permitted within 14 days. It should be noted that bandages, custom dyed, and custom printed items are final sale and not eligible for return. A $6.95 fee applies for the return shipping label if a refund to the original payment method is chosen, whereas no fee is charged for store credit or exchanges. In the event of receiving damaged or defective items, replacements are provided by the brand at no cost.
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