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Brick Loot commits to catering to customers across the United States, providing complimentary shipping for purchases exceeding $50 and on all subscription boxes. Upon shipment, an email with the tracking number is dispatched, guaranteeing a seamless and hassle-free experience.
Returns are not accepted by Brick Loot; nevertheless, should the purchase fail to meet customers' expectations, they have the option to resell the items. Due to the unpredictable contents of the boxes, neither refunds nor exchanges can be provided. The brand suggests that first-time subscribers reach out within a week of receiving their box for a potential one-time refund or credit. In the event of missing pieces, it is advised that Brick Loot be contacted within 14 days after delivery. It must be highlighted that sale, clearance, custom, or limited-edition products might not qualify for return.
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