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Bourbon and Boweties is capable of delivering to nearly every corner of the globe, though certain products face shipping limitations and cannot be sent internationally. Items are not packaged individually; rather, they are dispatched using either United Parcel Service (UPS) or USPS First Class Mail. The cost of shipping is determined by the total weight of the order, with rates being rounded up to the nearest whole pound. Orders received from Monday to Friday, not including holidays, will be processed and shipped within 2-5 business days. Any orders placed on a weekend will start processing on the next working day. For those opting for expedited shipping, such as Next Day or Two-Day, orders must be placed before 12pm EST to ship out the same day; otherwise, they will leave the warehouse the following business day.
Bourbon and Boweties is pleased to provide a 14-day window for refunds, with the option for exchanges up to 30 days post-purchase. To qualify, it's essential that all merchandise remains in its initial state and packaging. The brand requests that clients bear the expense of return postage. For support, customers are encouraged to contact the customer service team at customerservice@bourbonandboweties.com to start the return procedure. Generally, the refund process, including shipping, handling, and bank processing times, takes approximately four weeks.
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