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The brand respectfully requests that returned items exhibit no clear indications of usage, such as makeup marks, scratches, or absent cases; otherwise, they will be returned to the sender. For initiating a return, log into your account, select the order and specific items for return, specify the reason, add any relevant comments, and submit your request. Upon receipt at the warehouse, Saint Owen requires up to 5 business days for processing. A confirmation email will be sent once the process is complete. Refunds generally take up to 10 days to reflect in your account, subject to the policies of your payment provider.
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