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Customers of Bluebella are granted a 28-day period from the date of delivery to send back any portion of their purchase. Should an incorrect or defective product be received, it is requested that customers contact customercare@bluebella.com no later than 14 days after the package arrives. For a seamless return process, items must remain in their original state, unworn, and with all tags intact. Please be aware that shipping fees will not be reimbursed. Although exchanges are not available, customers have the option to get a refund for returned goods and place a new order if necessary.
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