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For standard shipping, customers are advised to anticipate a delivery timeframe of up to 15 business days from the date indicated on Birdy Grey's product page. For made-on-demand products, the average shipping duration is approximately 6-8 weeks following the order placement. At present, expedited shipping is unavailable. Processing time for all orders may take up to 48 hours. Personalized items, which cannot be returned, require an extra 3-5 business days for processing. Preorder items also adhere to the standard shipping policy, allowing up to 15 business days from the specified date. It should be noted that international shipping is not applicable to products sourced from third-party vendors.
Birdy Grey is pleased to provide a 30-day return policy for all products, on the condition that they remain in their original, unworn state with tags intact. For U.S. customers seeking a refund, a $10 restocking fee per suit item applies if returned in person at a Happy Returns location. A $13 restocking fee is charged for each suit item returned via mail, and a $7 fee for non-suit items. Please be aware that shipping costs are not refundable. To facilitate a seamless return, suits must be unworn, unwashed, have tags attached, and vents unopened.
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