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Betsey Johnson provides complimentary standard delivery, taking 3-7 business days, for purchases exceeding $50 within the contiguous United States. For expedited options, customers can opt for two-day shipping at a cost of $18 or next-day shipping for $30. Perfumes and lotions are dispatched via FedEx ground to the 48 contiguous US states. It should be mentioned that shipping fees are non-refundable. Order tracking is accessible through the Betsey Johnson website or by reaching out to customer service.
Betsey Johnson permits the return of unused goods within a 30-day period post-delivery. However, it's important to note that clearance items are not eligible for return. After a return label has been provided, customers are requested to send the item back within one week. Refunds will be credited to the initial payment method, less a $6.95 restocking and handling charge per transaction. For those seeking an exchange, the brand recommends making a new purchase and returning the undesired product.
Betsey Johnson accepts various payment methods, including major credit cards.
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CO: Betsey Johnson Returns, 11001 Etiwanda Avenue, Fontana, CA 92337, USA
866-222-4243
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