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Situated in New Jersey, Betabrand's primary warehouse facilitates a consistent $25 flat fee for standard international shipping per purchase. However, it is important to note that international purchases are not eligible for complimentary returns. Shoppers from overseas should consider the possibility of extra taxes and duties. The brand handles orders from Monday through Friday, with the caveat that extreme weather conditions or public holidays may disrupt this routine.
To guarantee a seamless and effortless shopping journey, Betabrand emphasizes that products labeled as Last Chance, along with gift cards, are not eligible for refunds, exchanges, or store credit. For all other merchandise, it is essential that returns are approved and dispatched back to the company within a 30-day timeframe. Upon receipt at the US-based warehouse, the processing of refunds by Betabrand occurs promptly, taking no more than two business days. It should be noted, however, that shipping and handling charges will not be reimbursed. Additionally, any returns that are either late or unauthorized will be addressed according to the brand's judgment.
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