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525 America provides complimentary shipping for purchases exceeding $99. From Monday to Friday, the brand typically handles online orders within 1-3 business days post-placement, barring any specific notes in the product details. Orders submitted past 12pm EST will undergo processing on the next business day. During high-demand sale periods, 525 America requests a bit more understanding, as additional time might be necessary for order fulfillment. On occasion, items are dispatched in several parcels from various locations, each equipped with a unique tracking number to allow customers to monitor their shipments.
525 America provides a 30-day return window from the date of shipment. Eligible items must be unworn, unused, and include original tags and packaging. A receipt or proof of purchase is required. A one-time restocking fee of either $5.00 or $7.00 (depending on the order source) applies per return package. Refunds are issued within 10 business days after the return is received. Price adjustments are offered within 7 days for full-priced items. Please report any damaged or incorrect items within 5 days of delivery. For support, contact: customer.service@525america.com.
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