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Zolucky strives to deliver packages to customers within 13-20 business days, excluding pre-sale and out-of-stock items. It is important to understand that the delivery duration consists of both processing and shipping times. For an enhanced shopping experience, free shipping is provided for orders exceeding $99, with the exception of final sale items.
Zolucky guarantees that products can be returned or exchanged within a 30-day period from the delivery date, provided they are in their original condition. For customers looking to return an item, the process begins by navigating to the Zolucky website and following these steps: access the order details, choose the return option, enter the reason for the return, and finally, submit the request. It is important to note that items marked as final sale do not qualify for returns.
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