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Zobha aims to dispatch the majority of orders within 24 hours, excluding Saturdays, Sundays, and US public holidays. At times, processing may extend to 24-48 hours. Free standard shipping is provided for all domestic and international orders without a minimum spend. Customer support from Zobha is accessible between 9am and 5pm PST, Monday to Friday.
For overseas returns, Zobha advises adhering to the instructions found on the packing slip or the returns section of the website. To ensure a smooth process, it is advisable to utilize a postal service that offers insurance. Please note, the return label included with the Zobha.com shipment is applicable solely for domestic shipping within the United States. Consequently, international customers must organize and bear the expenses associated with the return shipment. In the event that an order is returned to the sender as a result of customer or address inaccuracies, a refund will be processed by the brand upon the item's return to the warehouse.
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