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Within the contiguous United States, free shipping is provided by Gussi for orders exceeding $75. A flat fee of $8.99 is charged for those below this amount. The brand also ships internationally and to non-contiguous U.S. regions for a fixed price of $30, though extra country-specific import duties may apply. Presently, due to local customs regulations, Gussi cannot deliver to Spain.
For any products that arrive in a damaged condition, Gussi encourages customers to contact customerservice@gussihair.com within 30 days from the initial shipment date for replacements. Returns are accepted by the brand for items bought directly through their official website, www.gussihair.com, provided that these remain unused and unopened, and are mailed back within 30 days of the original shipment. Should the results not meet expectations, reaching out to Gussi within 30 days may result in a refund being offered; nonetheless, once the product has been used, shipping costs will not be reimbursed.
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