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Return Policy & Exchange Policy

Marmot guarantees that, with the exception of final sale products, any merchandise bought from their online platform can be returned if it remains unused, unwashed, and in its original state, complete with all tags. Generally, Marmot handles return requests within a 10 to 14 business day window following the arrival of the goods at their facility. Reimbursements are credited back via the initial payment method utilized for the transaction. In cases where the item was a gift, the refund is directed to the individual who originally made the purchase. Should the acquisition have taken place at a Marmot Flagship Store, the product must be brought back to the same outlet, abiding by that particular store's guidelines for returns.