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YENSA provides USPS delivery within the United States and FEDEX services for both domestic and international destinations. For order processing, excluding weekends, 1-2 business days are requested by the brand.
Returns to YENSA might require 10-15 days from the shipping date to reach the warehouse and could take up to 3 weeks from the receipt date for processing. An email will be dispatched by YENSA upon receiving the returned item(s), followed by another notification once the refund is processed. Should more than 3 weeks elapse without any communication, customers are encouraged to contact support@yensa.com. To initiate a return, kindly access yensa.loopreturns.com# and adhere to the instructions provided. For further inquiries or assistance, feel free to get in touch with support@yensa.com.
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