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Roll Rider places a high value on delivering each item to customers in impeccable condition. Nevertheless, returns are generally not permitted, with the exception of goods that arrive in a damaged state. In the event of receiving a damaged product, it is requested that you promptly contact support@rollrider.com and provide an image of the damage to facilitate the process of obtaining a replacement. Upon receiving your order, it is crucial to examine it carefully and inform Roll Rider without delay should the product be faulty, damaged, or if there has been an error in the shipment. This prompt communication allows the team to assess the situation and take the necessary steps to rectify the issue.
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