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Woven Pear provides complimentary standard shipping for domestic US orders exceeding $25 and weighing less than 1kg, encompassing the majority of their transactions, generally from 2 to 12 pairs of socks. Shipping for domestic orders of 1kg or more begins at $8. The brand's wholesale shipping fees are determined by weight, with a typical order within the continental US costing approximately $18. International shipping rates follow a tiered system; orders under $150 are charged a flat rate of $15, whereas those over $150 incur a $20 fee. Additional charges may apply for larger orders, and expedited delivery is offered at an extra cost.
Woven Pear offers a full refund for the price of a product upon exchange or return, with the stipulation that customers bear the cost of return shipping. It is requested that returns be sent back to the facility within a 14-day period, and that the items are in their original, unworn, and unwashed condition. Should a product be defective, a replacement will be provided at no extra charge, as long as the claim is made within 10 days of receipt. In cases where a shipment is lost or damaged by the carrier, or due to factors beyond the brand's control, Woven Pear will supply a replacement for orders bought at full price. For those who have placed discounted orders, the shipping cost for the replacement item(s) will need to be covered by the customer.
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