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i-Supplements guarantees that all orders are dispatched through USPS, UPS, or FedEx. Typically, for packages weighing less than 3 pounds, USPS represents a cost-effective choice. Orders are handled by the brand from Monday to Friday, with the exception of those placed post 1 PM EST, on weekends, and during holidays. The majority of orders are shipped within 24-48 hours, with an anticipated delivery timeframe of 7-14 business days. In the event that an item is unavailable, i-Supplements will swiftly inform customers via email or telephone.
i-Supplements permits the return of products exclusively if they remain unopened. Opened goods and special orders are not eligible for returns. It is essential to contact the brand prior to initiating a return; failing to do so may result in the package being returned to the sender. To process a return, forward the merchandise to i-Supplements c/o Return Department, 7227 Montgomery Road, Cincinnati, Ohio 45236. In cases where a complimentary shipping code was utilized, the initial shipping expense will be subtracted from the refund.
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