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Woodplay generally dispatches orders within a timeframe of five to seven business days. Delivery durations differ, contingent upon the distance from their Evansville, Indiana warehouse. Ground freight through trucking is utilized by the brand for shipping, and deliveries are made curbside. It is necessary for an individual aged 21 or older to be available for accepting, inspecting, and signing for the playset.
For returns of products from Woodplay that are not due to shipping errors, defects, or damage, customers are advised to contact the brand's customer service for assistance. Upon receipt and inspection of the item at the specified facility, a refund will be issued by Woodplay. This refund will consist of the original purchase price, minus shipping costs, a restocking fee, and any expenses related to the replacement of damaged components.
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One of today's top Woodplay deals: 50% Off on Swing Sets.