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ZIMMERMANN respectfully requests that customers submit a return request to obtain a refund within the standard processing timeframe. Adherence to the Returns policy is crucial, as returns must be made within 15 days of delivery. Any items returned after this period will not be accepted. For international returns, it is recommended to ship the items back as goods returned to sender to avoid any duties and taxes. Customers in Non-EU countries are encouraged to contact Client Services for assistance with their return process.
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