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Katy Perry provides standard shipping via DHL, and although expedited options are not presently offered, global delivery is guaranteed. Once all items in the order are prepared, they are dispatched collectively, ensuring a smooth and cohesive experience for customers.
Katy Perry facilitates returns and exchanges for purchases made at its US store within a 30-day window from the date of delivery, provided that the items are in an unused condition and retain their original packaging. In the case of the German and EU stores, customers have a 14-day period to return goods, with the stipulation that they cover the cost of return shipping. Upon receipt and inspection of the returned merchandise, the brand processes refunds to the initial payment method, typically within 5 to 10 business days. For those seeking a replacement, it is necessary to place a new order, as direct exchanges are not offered.
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