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Wine Chateau guarantees the delivery of its offerings to clients nationwide, employing reliable logistics partners such as UPS and FedEx. When promptness is paramount, an expedited shipping choice is available, ensuring your preferred wines are conveniently brought straight to your home.
At Wine Chateau, handling returns is straightforward. A pre-paid return label is sent to customers via email, streamlining the process. Upon receipt of the label, simply affix it to the original packaging, seal it with tape, and contact the shipping carrier at 1.800.463.3339 to schedule a pickup. For products from the Free Shipping Deals page, a complete refund is provided within 10-15 business days following the return. Wine Chateau only accepts returns for other items if an incorrect product was dispatched due to an error on the brand's part.
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