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Utrecht Art guarantees that orders are dispatched through FedEx 2 Day or USPS Priority Mail. For unique shipping requirements, clients can contact 1-800-828-4548. Complimentary shipping is provided by the brand for merchandise totaling $69 or more, with certain exclusions. A physical address is mandatory for all delivery options. In cases where only a PO Box is accessible, USPS Parcel Post will be utilized, and FedEx Ground fees will be imposed.
A 100% Satisfaction Guarantee is provided by Utrecht Art, covering a full replacement or refund of the merchandise value for up to one year post-purchase. Should returns be necessary, items must be returned in their original packaging and in resalable condition within 30 days of receipt. The return freight cost is the customer's responsibility, unless the item is damaged or incorrect, in which case, notification within 30 days is mandatory. Furthermore, a 15% restocking fee is applicable to undamaged and correctly shipped merchandise valued at $300 or more.
Visa, MasterCard, American Express, Discover Card, Paypal, Utrecht Gift Cards, checks
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