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USBKill collaborates with dependable shipping providers to guarantee swift delivery. Delivery times differ by location: North America typically receives orders in 21-25 days via DHL Post or 13-18 days through DHL. For Western Europe, the timeframe is 13-20 days with DHL Post or 12-16 days using DHL. Australia and New Zealand can anticipate their packages in 12-19 days with AU/NZ Post or 8-12 days with DHL. The brand provides complimentary, globally tracked shipping for the USBKill V4 Kit. Additionally, US customers benefit from free shipping, rapid delivery, and no import fees or customs charges.
USBKill places a high value on achieving customer satisfaction. Should a device be received in a faulty condition, it will be swiftly refunded or exchanged. Customers are advised to contact support@usbkill.com within three days of product receipt for such instances. To ensure a seamless refund process, photographic or video proof is required for defective items. It is crucial to understand that once an order has been dispatched, no refunds will be provided for any other reasons. Furthermore, customers must provide the accurate shipping address, as the brand does not issue refunds for lost orders due to incorrect addresses.
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