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Committed to swift service, BuyWinesOnline ensures that the majority of orders are dispatched from one of the brand's facilities within 1-2 business days, with delivery following shortly thereafter. For all purchases, an automated tracking email is provided, maintaining customer awareness at each stage.
In the event of any concerns regarding the wine, it is advised that customers contact BuyWinesOnline within 30 days from the date of purchase. Upon receipt of the returned package, a refund will be processed by the brand for the items sent back. It is important to mention that return and restocking fees might apply. Should an order be refused or returned following three delivery attempts, only the cost of the products can be refunded by BuyWinesOnline; regrettably, shipping costs are non-refundable.
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