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UNIONBAY guarantees the delivery of its products to street addresses throughout the United States, including Alaska, Hawaii, the US Virgin Islands, and Puerto Rico. The brand also accommodates PO boxes and APO military bases. For standard shipping, USPS ground service is utilized, while footwear orders are dispatched via FedEx. Once an order is placed, it is processed within one business day, with delivery anticipated in 3-10 business days following the ship date. Orders amounting to $75.00 or more qualify for free shipping, while a $5.95 shipping fee applies to those under $74.99. Apparel items are shipped from Washington, and footwear is sent from California.
UNIONBAY guarantees that items, provided they remain unworn and unwashed with tags intact, can be returned within a 30-day period from the date of purchase. The brand processes returns by crediting the original payment method, unless a store credit is preferred. A $5 return shipping fee applies when choosing a refund to the original payment; however, if store credit is selected, the return shipping is complimentary. For those who opt for store credit, UNIONBAY provides free returns for up to 30 days. Upon initiating a return, customers will receive a confirmation along with a shipping label via email.
Visa, MasterCard, American Express, Discover, and Diner's Club
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