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For orders exceeding $50, ulivary provides complimentary global shipping. Standard delivery typically ranges from 4 to 8 business days, while expedited shipping via FedEx takes 2 to 4 business days. Processing occurs within 1-2 business days, and international shipments are expected to arrive in 5 to 10 business days. Tracking information is accessible, and it is the buyer's responsibility to ensure the accuracy of the provided shipping address.
A seamless refund process is available from ulivary for returns initiated within 15 days. To facilitate a smooth experience, it is requested that all items remain unworn, undamaged, and unwashed, with all tags intact. For initiating a return, customers are advised to contact support@ulivarylife.com or service@ulivary.com. When reaching out, please ensure to include the original packaging, order receipt, and the reason for the return. In the event of receiving a defective item, the brand recommends reporting it within 15 days of receipt. Return requests are typically processed by ulivary within 1-2 business days.
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