Ublins Coupons & Promo Codes

Return Policy & Exchange Policy

Customers are encouraged by Ublins to contact their Customer Service Representative within 30 days from the receipt of an item to secure a Return Merchandise Authorization (RMA) number. Returns that have not been pre-announced will not be accepted. Should there be an error in the prescription or lens selection, it is advised that customers get in touch with the Customer Service team for a complimentary correction within 24 hours post-payment. Once this timeframe has lapsed and the order has been processed, modifications cannot be made. Based on the circumstances, Ublins may extend a one-time exchange opportunity or provide a 50% refund.