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Free shipping is provided by TuftingPal for purchases exceeding US$50.00, whereas a fee of USD$4.97 is charged for those below this amount. Orders are processed within 1–3 business days. Standard delivery, which is complimentary, takes 7–20 business days through USPS or 4PX. For expedited options via DHL or FedEx, expect a 3–7 business day timeframe. Once the order is processed, a tracking number will be sent to the customer via email or SMS. It should be noted that customs and brokerage fees may apply, and these are the responsibility of the buyer.
A 30-day return policy is provided by TuftingPal, starting from the date of delivery. To qualify for a return, items should remain unworn and unused, complete with all original tags and packaging. Should a return or replacement be necessary, contact must be made with TuftingPal within 30 days of receipt of the order. The customer bears the cost of return shipping unless the item is found to be defective; in such cases, the brand covers the expense of return shipping. It's important to note that any returns attempted after the 30-day window will not be accepted. Upon inspection of the returned merchandise, a refund will be issued and applied to the initial method of payment.
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One of today's top TuftingPal deals: 10% Off.