Valentine's Day Deals
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Trotters provides complimentary UPS Ground delivery, including 2-3 days of processing. For expedited options, UPS Second Day is offered at $16.00 and UPS Overnight at $28.00, both with the same processing time. Customers are gently reminded that shipping delays might happen.
Trotters facilitates the return of unworn footwear within a 60-day period following the date of purchase, offering complimentary return labels. It is essential that the shoes are returned in their original box, which should be enclosed within an outer shipping container. The processing time for returns generally spans from 5 to 10 business days, and it might take up to an additional 7 days for the refund to appear on the customer's credit card statement. Should customers encounter issues with defective products, they are advised to reach out to the brand's customer service for an assessment. Although Trotters does not reimburse the cost of shipping items for inspection, any merchandise determined to be without defects will be sent back to the customer. Typically, the evaluation process for defects requires approximately 2 to 4 weeks.
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