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Upon receiving the order confirmation email, GreenLife processes all orders within 2-3 business days, excluding weekends and holidays. A notification is sent by the brand once the order has shipped. For standard shipping, which typically takes 5-7 business days, free shipping is available for orders over $2000USD to eligible regions. Shipping charges are calculated and shown at checkout, and an email with a tracking number is provided after shipment.
GreenLife accommodates return or exchange inquiries up to 7 days following the receipt of goods, provided that the merchandise is unused and in its initial packaging. In the event of receiving a damaged, faulty, or wrong item, customers are requested to contact the customer support team within 24 hours after delivery, along with pertinent images or video evidence.
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