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Tiger Supplies guarantees that every item is carefully packaged, ensuring they reach customers in perfect condition. Many products are double-boxed for added protection, and only those capable of withstanding the shipping process are offered by the brand.
For any returns, an RMA (Return Material Authorization) number is required by Tiger Supplies. Customers must reach out to the brand's Customer Support to acquire this. Subsequently, the support team will send the return instructions via email to the address on file. Adhering to these guidelines, customers are expected to complete the form, securely pack the items, and ensure both the RMA form and a copy of the original invoice are included. The package should be dispatched prepaid and insured to the specified address. Items returned without an RMA number will not receive credit. In the event that an item is received damaged or with missing components, Tiger Supplies should be informed within 10 days for replacements or additional parts. Should a customer prefer not to receive parts or a replacement unit, a refund can be issued, in accordance with the product's standard return policy.
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