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Madam Sew facilitates the return of any merchandise within a 60-day period following its receipt. Customers can obtain guidance by sending an email to hello@madamsew.com or by contacting 1-844-284-5336. Refunds are not provided for items purchased at a discounted rate, and swaps are exclusively permitted for goods that are faulty or have been damaged. It is also crucial to understand that the individual making the purchase will bear the expense of shipping the item back, a cost that cannot be reimbursed.
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