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For all purchases exceeding $45, thinksun provides complimentary shipping. Typically, orders are processed and dispatched within 1-2 business days through Standard Service, subject to product availability. Deliveries occur on business days from Monday to Friday, with the exception of major holidays. The brand exclusively ships and bills within the United States. Orders containing a PO Box will be automatically refunded and canceled.
At thinksun, in order for a product to be eligible for a return, it must be both new and unopened, and the return must be initiated within 30 days from the date of delivery. A proof of purchase or receipt is necessary. For those looking to return items purchased through think.com, an email containing the proof of purchase, specific product information, the reason behind the return, and whether a refund or replacement is preferred, should be sent to info@gothink.com. The customer bears the responsibility for shipping the item back, and any returns not directed to the specified address will not be processed. It's also worth noting that no refunds or credits are available for containers intended for human use. Should a manufacturer's defect be discovered, such defective items will be replaced by the brand.
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