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For 30 days following the purchase, ThinkEDU allows returns of most non-downloadable software items, while hardware can be returned within 15 days. It is essential that the items remain unopened and in a condition suitable for resale. Should you need to return a non-downloadable item, contacting the brand via email will initiate the process. They will then issue a Return Material Authorization (RMA) number, which must accompany all returns.
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